At EmpowerHer Couture, every piece is crafted with care and designed to embody timeless elegance. We kindly request that any returns be in pristine, unworn condition, with all original tags and packaging intact. Items that are damaged, soiled, or altered from their original state may not be accepted and will be returned to the sender.For returns relating to faults, damage, or imperfections, please contact returns@empowerhercouture.com prior to dispatching your item, so our team may assist you personally.Please note: We cannot assume responsibility for goods delivered to third-party shipping companies or freight forwarders. Such arrangements are at the client’s own discretion and risk.